prof. dr. H. (Manda) Broekhuis

Manda Broekhuis is currently the Vice Dean of Education at FEB. She became assistant professor in 1992. She received her PhD (2001) in Operations at the Faculty of Management and Organization of the University of Groningen. As of August 2011, she became Associate Professor at the Department of Operations, and in 2018 she became full professor Professional Service Chains. In the period 2015 -September 2019, she was the director of 3 Master programmes of the Faculty of Economics and Business, University of Groningen: Masters Supply Chain Management, Technology and Operations Management, and Newcastle and Groningen Dual Masters in Operations Management (DD TOM).

She has been co-promotor in many PhD projects in the field of professional  service operations and healthcare management. Her main research interests are Managing Professional Service Triads and Chains, E-commerce, Contract management, Accountability, Management of professionals and Quality and Performance management. Her articles have appeared in Social Science & Medicine, International Journal of Operations and Production Management, BMC Health Services Research, Journal of Evaluation in Clinical Practice, Journal of Strategic Information Systems, Journal of Occupational and Organizational Psychology, Medical Care Research and Review.

She has coordinated and lectured several courses of the Master SCM, including Service Operations, Process Improvement and Change, Research Methods for SCM and TOM, Advanced Quality Management and Healthcare Management. She has been the coordinator of the Master thesis of SCM between 2006-2015, and has welcomed new students attending introduction events. She led the Msc Supply Chain Management between 2011-September 2015, and was the program director of three Master programmes. 

Manda Broekhuis was also one of the coordinators of the Aletta School for Public Health, member of the EurOMA board, and member of the Editorial Review Board (ERB) of the International Journal of Operations and Production Management (2017-present). In the period September 2017-September 2019, she was advisor for the development and implementation of Modular Care at Espria, one of the largest providers of care in the Northern part of the Netherlands.