prof. dr. A. (Albert) Boonstra

Conducting quality research on the implementation and use of complex information systems (especially in health care environments) directed to understand effective and ineffective management practices. The research is particularly focused on acceptance, resistance, stakeholder management, conflict and use of power and politics.

The research broadly falls into three topic areas:

1)  Implementation of enterprise wide and inter-organizational systems
I am particularly interested in the question how enterprise systems and systems that cross organizational borders affects the strategic positioning of organizations in the value network.

2)  Social and political impacts of IT implementation
This theme covers the dynamic relationship between information technologies and organizations. Disruptive information technologies enable new organizational forms and new ways of structuring work processes. I am studying successful as well as unsuccessful cases in order to understand this dynamic relationship and to suggest more effective ways of designing and implementing new ICTs.

3) Implementation of ITs in health care environments
I am particularly interested how ICT, such as Electronic Patient Files, Electronic Prescription Systems, Enterprise Resource Planning Systems and Telecare are implemented in health care environments.

Below some relevant links

Normalization Process Theory

Management Methods, Management Models, Management Theories

Qualitative Research in Information Systems