This project will be one of the first to empirically investigate the different dimensions, formative elements, underlying routines and behaviours, causal drivers, relationships and performance results of resilience in a supply chain context, while linking these directly to behavioural and human decision-making processes. Additionally, the research follows a recent trend and call for interdisciplinary research by combining the insights from different disciplines and approaches. As such, the insights from organizational behaviour research will enrich the work in supply chain resilience in the operations management domain, while the insights from supply chain resilience will be used in developing novel insights into how groups of individuals make decisions under stress if they are located at different organizations, and have different information available. Finally, the scientific value of this study is enhanced by the development of an extended training tool that can be used for further data collecting from real-life organizational members. This follows the recent trends on the importance and relevance of serious gaming as a means to improve managerial capabilities.

Business relevance

The project is directly derived from the needs of our industrial partners, and both the different experiments and the game will provide valuable knowledge that can be applied to ensure sustainable logistics via building resilience in supply chains. We will provide insight into how different partners in the chain contribute to resilience and how this can be managed in one (or several) so called Cross Chain Control Centers (4C). Furthermore, developed decision support tools will greatly help to improve processes and organizational structures enabling joint management of uncertainty and disturbances in supply chains via increased resilience. For instance, better knowledge on supply chain resilience antecedents, investment trade-offs and decision options during disruptions provides opportunities for businesses to improve their performance. Particular business needs that we aim to address are:

• Realizing a supply chain resilience culture;
• Evaluation of existing risk methods and structures;
• Assessment of current state of resilience;
• Decision support tool for trade-offs been efficiency and resilience;
• Training at various levels.