Objections and appeals

You can lodge an objection or appeal if you disagree with a decision taken in writing by a University body (for example the Board of the University, a Faculty Board, a Board of Examiners or an examiner). This mainly concerns decisions within the framework of admission, registration, payment of tuition fees, financial support, exam results, etc. If you can lodge an objection or appeal against a certain decision this will usually be stated at the bottom of the decision statement.

If you disagree with a certain decision, there are a number of things you can do.

Informal
The preferred approach is an informal one – simply talk to the person who caused the problem and try to reach a satisfactory solution. After all, you will want your problem to be solved as soon as possible, and taking the official approach of formal procedures and objections can take a long time. If the relationship or atmosphere between you and the person in question does not allow for informal talks, you can ask your study advisor or the SSC student counsellors for advice.

Formal
You can also start a formal procedure by lodging an objection or appeal with the Central Portal for the Legal Protection of Student Rights (CLRS).

You can lodge such an objection or appeal within six weeks of the date of the decision with the Central Portal for the Legal Protection of Student Rights online or submit it in writing to:

University of Groningen
Central Portal for the Legal Protection of Student Rights (CLRS)
P.O. Box 72
9700 AB Groningen

Complaints cannot be lodged anonymously since both parties must be heard in order to satisfactorily solve a complaint.

You can lodge an objection or appeal within six weeks of the date of the decision.

Your objection or appeal will be forwarded to the appropriate body or official for processing – the CLRS will let you know immediately where it has been sent. The decision will be sent to you within 10 to 18 weeks depending on which body processes your objection or appeal..