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About us Practical matters How to find us C.C. (Claudia) Kitz, Dr

Research interests

Bad news delivery at work (e.g., denied promotions, negative feedback), (mass) layoffs, difficult leader-follower interactions, resilience in leaders, quantitative research methods.

Publications

The delivery of bad news: An integrative review and path forward

Dealing with the Aftermath of Critical Justice Events

Dealing with Stressful Work Events: Insights for Managers and Employees

Effectively Managing Negative Situations to Create a Better World Together

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Press/media

Wie können wir schlechte Nachrichten besser vermitteln?

Delivering bad news about benefits? How to improve your strategy

Viele verfallen in Schockstarre, statt sich zu fragen: Was will ich gern beruflich machen?