Trust in banks has slightly increased in recent years
![](/feb/research/frn/news/archief/2019/vertrouwen-in-banken-de-afgelopen-jaren-licht-gestegen!attachment?c=images/news-image-portrait.jpg)
The trust that consumers have in the banking sector is slowly rising. But this trust has strongly suffered under negative news that the banks have caused by themselves. To continue repairing this trust, there must be no cause for negative news, for example, about extremely high salaries and bonuses granted to people working in the banking sector. These are the conclusions of Professor Peter Verhoef of the University of Groningen and Merle Baake, digital marketer at Adwise, which have been published in the journal ESB.
Smaller banks, such as Regiobank, Knab, Triodos and ASN, profit from negative news about one of the systemic banks, says Verhoef, who is also chair of the Advisory Board of the Banking Confidence Monitor. ‘These banks may possibly be seen as alternatives, and people might consider these smaller banks in a more positive light after hearing negative news about a systemic bank.’
More information
- Contact: Peter Verhoef
- See the publication in ESB: Vertrouwen in banken afgelopen jaren licht gestegen [Trust in banks has slightly increased in recent years]
- See the article in Het Financieele Dagblad: Vertrouwen in banken kruipt omhoog [Trust in banks creeps upwards]
________________________________________________
> More news from the Faculty of Economics and Business
> FEB experts in the media
![URL FEB](/feb/img/url_feb.png)
![AACSB EQUIS logos](/feb/img/equis-aacsb-witte-achtergrond-2.png)
Last modified: | 29 February 2024 10.02 a.m. |
More news
-
17 July 2024
Veni-grants for ten researchers in Groningen
The Dutch Research Council (NWO) has awarded a Veni grant of up to €320,000 each to ten researchers of the University of Groningen and the UMCG. The Veni grants are designed for outstanding researchers who have recently gained a PhD.
-
08 July 2024
New collaboration between UGBS and Faculty of Spatial Sciences: education for professionals
Bringing together knowledge and experience will provide new educational opportunities for professionals working in a variety of organisations.
-
02 July 2024
Vocation or necessary evil?
It is important to know how employees perceive their jobs, as Milena Nikolova discovered. The Professor of Economics of Wellbeing distinguishes three different types of work motivations.