Emergency calls
Prof. Tom Koole is investigating emergency calls: the conversations between the 112 emergency services and people reporting an accident, crime or fire. Such phone conversations need to be conducted efficiently and clearly. The 112 emergency services have recently adapted their conversation protocol, based in part on the research Koole, a communications scientist, has conducted.
The weekly online video magazine Unifocus highlights topics related to the University of Groningen in the fields of research and society, student life, teaching, policy and internationalization.
| Last modified: | 12 March 2020 10.16 p.m. |
More news
-
08 October 2024
Tracking the tongue
Thomas Tienkamp and Teja Rebernik explain how fundamental research on articulation could help explain speech disorders and may contribute to the recovery of people with speech disorders in the future.
-
08 October 2024
Passion for sustainable fashion
Chilean journalist María Pilar Uribe Silva has dedicated half her life to making the clothing industry more sustainable. This summer, she started a PhD project at the RUG. ‘I think it is possible, a more just and sustainable clothing sector. What...
-
01 October 2024
Will there be a female American president?
Historian Jelte Olthof is interested in the origins, workings, and influence of the US Constitution. How does the 1787 Constitution function in present-day America? An America that is rapidly changing and where, in 2024, a female president may be...